Credits pay for model usage when you have not connected your own provider keys. One balance covers every supported model, so you can switch between providers without opening new accounts. Every organisation starts with 1,000 credits free, and you buy more when you need them.

What happens when credits run out?

Agents using our keys stop making model calls until you top up, so you can never be surprised by a bill. Agents pointed at your own provider keys are unaffected, because they never touch the credit balance.

Is buying credits part of the subscription?

No, it is a separate purchase. Your plan fee covers the platform and never changes based on model usage. Credits are bought as and when you want them, and unused credits stay on the balance.

Do governance features cost extra?

The runtime guardrails, audit trail and PII redaction are on every plan including the free one, because an agent without them should not be in front of a customer at all. Higher tiers add the configuration surface: approval workflows, promotion gates, control mapping and DSAR tooling.

Can we bring our own model keys?

On Enterprise, yes. You can point the model gateway at your own provider accounts, and the credential broker holds those keys scoped to your organisation. Starter and Growth use our provider accounts and the model cost is included in the plan.

Is there a discount for annual billing?

Annual billing saves 20% and is available on Growth. Enterprise terms are agreed in the order form, and multi-year commitments carry a larger discount.

What does Enterprise pricing depend on?

Conversation volume, number of environments, whether you need your own model keys, and the depth of security review involved. We will quote after a scoping call rather than publish a number that will not hold.

Pricing

Simple pricing. Scales with you.

Priced on projects, environments, agents and features. Never on conversations. Bring your own model keys or spend credits, and start with 1,000 free.

Starter

For solo builders and pilots.

forever free

1 project, 3 environments
Up to 2 agents
1,000 credits included free
Or bring your own model keys
Web widget deployment
Community support

Start free

Your keys, or our credits. Never per conversation.

Your plan covers the platform. Model usage is separate and entirely under your control, so conversation volume is never metered or billed.

Option one

Bring your own keys

Connect your own provider accounts and pay them directly at whatever rate you have negotiated. We never sit in the middle of that bill.

Works with every provider the model gateway supports
Keys held in the credential broker, scoped and rotatable, never returned in raw form
Allocate different keys per project and environment
Your credit balance is untouched while your own keys are in use

1,000 free

Or buy credits from us

No provider accounts to open. One credit balance covers every model we support, and you top up whenever you want.

1,000 credits included free with every organisation
One balance spends across every supported model
Switch or fall back between providers without opening new accounts
Top up when you need to; agents pause rather than overspend

Credits are bought separately from your subscription. Your plan fee never moves with model usage, and unused credits stay on the balance.

Talk to us about credits

Compare every plan

Governance controls are on every plan, including the free one. What changes with tier is how many projects, environments and agents you can run, plus how much of the control plane you can configure.

Feature	Starter	Growth	Enterprise
Scale
Projects	1	5	Unlimited
Environments per project	3	5	5
Agents	2	10	Unlimited
Team members	3	25	Unlimited
Conversation volume	Unmetered	Unmetered	Unmetered
Models and credits
Bring your own model keys
Included credits	1,000	1,000	1,000
Purchase additional credits
Credits work across every supported model
Keys held in the credential broker
Per-project key and credit allocation
Volume credit pricing
Build
Visual agent studio
Model providers	2	All	All + BYOK
Knowledge sources	3	All	All
Prompt registry and versioning
Role templates
Draft, publish and rollback
Pro-code extension points
Deploy
Web widget
Slack and Microsoft Teams
WhatsApp, email and SMS
Shopify, WordPress and Zapier
REST API and webhooks	Read only
White-label branding
On-premise deployment			Roadmap
Govern
ZNYX runtime guardrails
Audit trail with tamper detection
PII masking and redaction
Human approval gates
Role-based access control	Basic		RBAC + ABAC
Promotion gates and evals
Compliance control mapping
DSAR export tooling
Measure
Analytics retention	7 days	12 months	Custom
CSAT and quality scoring
Trace inspection by ID
FinOps cost ledger
Budgets and anomaly alerts
Custom dashboards and exports
Support
Community support
Priority email support
Dedicated success manager
Security review and questionnaire
Onboarding and migration help

Capabilities marked Early access ship behind feature flags. See what that means.

Pricing questions

No. Plans are priced on how much of the platform you use, meaning projects, environments, agents and features. Conversation volume is unmetered. What varies with usage is model cost, and you control that by bringing your own provider keys or spending credits.

Pricing

Simple pricing. Scales with you.

Priced on projects, environments, agents and features. Never on conversations. Bring your own model keys or spend credits, and start with 1,000 free.

Starter

For solo builders and pilots.

forever free

1 project, 3 environments
Up to 2 agents
1,000 credits included free
Or bring your own model keys
Web widget deployment
Community support

Start free

Your keys, or our credits. Never per conversation.

Your plan covers the platform. Model usage is separate and entirely under your control, so conversation volume is never metered or billed.

Option one

Bring your own keys

Connect your own provider accounts and pay them directly at whatever rate you have negotiated. We never sit in the middle of that bill.

Works with every provider the model gateway supports
Keys held in the credential broker, scoped and rotatable, never returned in raw form
Allocate different keys per project and environment
Your credit balance is untouched while your own keys are in use

1,000 free

Or buy credits from us

No provider accounts to open. One credit balance covers every model we support, and you top up whenever you want.

1,000 credits included free with every organisation
One balance spends across every supported model
Switch or fall back between providers without opening new accounts
Top up when you need to; agents pause rather than overspend

Credits are bought separately from your subscription. Your plan fee never moves with model usage, and unused credits stay on the balance.

Talk to us about credits

Compare every plan

Governance controls are on every plan, including the free one. What changes with tier is how many projects, environments and agents you can run, plus how much of the control plane you can configure.

Feature	Starter	Growth	Enterprise
Scale
Projects	1	5	Unlimited
Environments per project	3	5	5
Agents	2	10	Unlimited
Team members	3	25	Unlimited
Conversation volume	Unmetered	Unmetered	Unmetered
Models and credits
Bring your own model keys
Included credits	1,000	1,000	1,000
Purchase additional credits
Credits work across every supported model
Keys held in the credential broker
Per-project key and credit allocation
Volume credit pricing
Build
Visual agent studio
Model providers	2	All	All + BYOK
Knowledge sources	3	All	All
Prompt registry and versioning
Role templates
Draft, publish and rollback
Pro-code extension points
Deploy
Web widget
Slack and Microsoft Teams
WhatsApp, email and SMS
Shopify, WordPress and Zapier
REST API and webhooks	Read only
White-label branding
On-premise deployment			Roadmap
Govern
ZNYX runtime guardrails
Audit trail with tamper detection
PII masking and redaction
Human approval gates
Role-based access control	Basic		RBAC + ABAC
Promotion gates and evals
Compliance control mapping
DSAR export tooling
Measure
Analytics retention	7 days	12 months	Custom
CSAT and quality scoring
Trace inspection by ID
FinOps cost ledger
Budgets and anomaly alerts
Custom dashboards and exports
Support
Community support
Priority email support
Dedicated success manager
Security review and questionnaire
Onboarding and migration help

Capabilities marked Early access ship behind feature flags. See what that means.

Simple pricing. Scales with you.

Your keys, or our credits. Never per conversation.

Bring your own keys

Or buy credits from us

Compare every plan

Pricing questions

Your first agent goes live this week.

Simple pricing. Scales with you.

Your keys, or our credits. Never per conversation.

Bring your own keys

Or buy credits from us

Compare every plan

Pricing questions

Your first agent goes live this week.